Privacy Policy

Last Updated: June 2026

Mrs Wiltshire is committed to protecting your privacy and handling your personal information responsibly.

Who We Are

Mrs Wiltshire is a bespoke wedding and celebration cake business serving Wiltshire and the South West.

If you have any questions about this policy or how your data is used, please contact:

Email: jane@mrswiltshire.co.uk

Information We Collect

When you contact us or submit an enquiry through our website, we may collect:

  • Name

  • Email address

  • Telephone number

  • Wedding or event date

  • Venue details

  • Information relating to your cake requirements

  • Any other information you choose to provide

We may also collect anonymous website usage data through analytics tools.

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotations and information about our services

  • Manage bookings and customer relationships

  • Deliver products and services

  • Improve our website and customer experience

  • Comply with legal and accounting obligations

Legal Basis for Processing

We process your personal information because:

  • You have requested information from us

  • Processing is necessary for a contract or potential contract

  • We have a legitimate interest in operating and improving our business

  • We are required to comply with legal obligations

Marketing Communications

If you choose to opt in, we may occasionally send updates or promotional information.

You can withdraw your consent at any time by contacting us.

Data Storage and Security

We take reasonable steps to protect your information from unauthorised access, disclosure, alteration or loss.

Information may be stored using trusted third-party service providers such as website hosting, email, customer management and accounting systems.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and accounting requirements.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Restrict or object to processing

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner's Office (ICO)

Changes to This Policy

This policy may be updated from time to time. Any changes will be published on this page.